At Direct Cloud Backup, security is the cornerstone of our service. We understand the critical importance of safeguarding your business data against modern threats, including ransomware, accidental loss, and cyberattacks. Our comprehensive approach ensures your data is always secure, compliant, and recoverable.
We collect personal data to deliver and improve our services, including:
Contact details (name, email, phone)
Business and billing information
Technical data related to service usage and backups
Communication and support records
Cookies and tracking data on our website
All data is encrypted during transfer and while at rest using advanced encryption standards (AES-256), ensuring only authorised personnel can access your backups.
Access Control & Multi-Factor Authentication (MFA)
Strict access controls and MFA protocols safeguard your data environment from unauthorised access, both internally and externally.
Continuous Monitoring & Automated Verification
We monitor backups 24/7 with automated integrity checks and alert systems to detect and resolve issues proactively before they impact your service.
Regular Security Audits & Compliance Assessments
Our security framework is continuously tested and audited to meet rigorous international standards including ISO27001 and aligns with the UK’s National Cyber Security Centre (NCSC) cloud security principles.
Direct Cloud Backup is fully committed to helping your organisation meet legal and regulatory obligations:
UK GDPR & Data Protection Act 2018
We adhere to strict data privacy regulations, helping you maintain control over personal data with secure processing, retention policies, and data subject rights support.
ISO27001 Compliance
Our certified information security management system (ISMS) assures consistent application of best practices in data security and risk management.
Ransomware Protection Requirements
Our immutable backup technology ensures that backup data cannot be altered or deleted, providing robust defence against ransomware threats and compliance with industry-specific mandates.
Audit & Reporting Support
We provide detailed logs, reports, and documentation to support your compliance audits and risk assessments, simplifying your regulatory obligations.
Your data is stored in secure, UK or approved international data centres, with all third-party suppliers contractually obligated to comply with equivalent security standards.
We perform ongoing due diligence of our supply chain to ensure data integrity and security from end to end.
Our solutions are designed to guarantee your data availability and swift recovery in the event of a disruption—minimizing downtime and safeguarding operational resilience.
Partner with Direct Cloud Backup for peace of mind and compliance confidence. Contact us today to discuss your security needs and how we tailor our robust cloud solutions to fit your business.
